Privacy Notice

This notice explains how AIZAINOS LTD, registered in England and Wales (company no. 16450844), registered office The Club House, 304 Anchor Road, Longton, Stoke-on-Trent ST3 5DN, United Kingdom (“Aizainos”, “we”, “us”) handles personal data as a data controller when you visit this website, contact us, subscribe to updates or apply to work with us. When we process data on behalf of our clients inside our products and platforms, we act as a data processor under a separate contract with that client.

Privacy contact: hello@aizainos.com.

Information we collect

• Enquiries: your name, work email, company, role, country or region, phone number, and the details you share about your project, timeframe and budget.
• Newsletter: your email address and your subscription preferences.
• Careers: the information you choose to send us, such as your CV and contact details.
• Website use: technical data such as your IP address, browser type and the pages you visit, collected through server logs and cookies (see our Cookie Policy).

How we use it and our lawful bases

• To respond to your enquiry and discuss a potential project: legitimate interests, and steps before entering a contract.
• To deliver services under a contract: contract.
• To send newsletters and marketing updates: consent, which you can withdraw at any time.
• To assess job applications: legitimate interests and steps before entering a contract.
• To keep our website secure and improve it: legitimate interests.
• To meet legal, tax and regulatory obligations: legal obligation.

Who we share it with

We do not sell personal data. We share it only with trusted providers who help us run our business, under contracts that protect your data. These include website hosting, email, customer relationship management and cloud infrastructure providers, and professional advisers. We may also share data where the law requires it.

International transfers

Some providers may process data outside the UK. Where they do, we rely on UK adequacy regulations or appropriate safeguards such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

How long we keep it

• Enquiries that do not become a contract: up to 24 months after our last contact.
• Client and contract records: for the duration of the relationship plus 6 years.
• Newsletter subscriptions: until you unsubscribe.
• Unsuccessful job applications: up to 12 months, unless you ask us to delete them sooner.

Your rights

You have the right to access your personal data, have it corrected, erased or restricted, object to how we use it, receive it in a portable format, and withdraw consent at any time. To exercise any right, contact hello@aizainos.com. We will respond within one month.

You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve your concern first.

Security

We use technical and organisational measures to protect personal data, including encryption, access controls and regular review. See our Trust & Security page.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.